KVRAudio.com Sucks
Who can trust a website which relies TOTALLY on advertising from the manufacturers of the products it features?
KVRAudio will ban anybody from their forums who dares to question Spectrasonics' ridiculous Omnisphere license transfer times, and their attitude towards their customers.
KVRAudio will ban anybody who doesn't toe 'the party line', anybody who questions whether this or that VST is worth buying, anybody who shows up their 'clique' of arrogant little saddoes, who spend their entire lives on the forums, policing everything everybody says. These talentless tossers couldn't write a good song if their lives depended on it, and they think that buying the latest VST is magically going to endow them with songwriting skills, which they sadly lack.
Below are several threads from a forum post about Spectrasonics' Omnisphere license transfer times, where I essentially owned Eric Persing, the owner of Spectrasonics (known as 'Spectrum' on the KVR forums), and I was then BANNED for showing him up! And then KVRAudio DELETED the entire thread so that nobody would ever know what he actually said. Or so they thought...
Here are the posts - read the comments by 'Spectrum' (Eric Persing), in response to 'sonkeysankey' (who owned him...):
KVR Can Spectrasonics instruments be resold 1
KVR Can Spectrasonics instruments be resold 2
KVR Can Spectrasonics instruments be resold 3
KVR Can Spectrasonics instruments be resold 4
My favourite one is page 3, where I asked Persing "Can you give us an example of a case where you WOULDN'T allow the customer to sell the piece of software that they had paid a very large amount of money for? I'd love to hear it!"
and he replied:
"Sure!
Here's just a couple:
- A reviewer from a magazine trying to sell his review copy to make some extra money, after he agreed to send it back to us.
- A store salesman trying to sell an NFR copy
- Someone that is selling a license that belongs to their former employer
- An ex-wife selling her husband's instruments because she's angry at him
- A customer got a special free upgrade from us that they agreed not to resell and now they are trying to resell it.
etc, etc, etc
At least 50% of the transfers that come in are complicated situations like these (and much worse)."
Isn't it strange how much smaller companies (like Wusik, etc.) manage to do transfers for NOTHING, and don't make their customers wait two months for them, and don't come up with stupid, ludicrous 'reasons' like the ones above?
Do a search on KVRAudio and you won't find the thread above - which is why I saved it to my PC, just in case the little tyrants at KVR decided to delete it, because it didn't make the great 'god' Eric Persing look good. Why did they delete the entire thread? Ask them! But be warned - as soon as you ask them, you'll be accused of being 'sonkeysankey' and immediately banned! What a pathetic joke.
The sad thing is that Spectrasonics don't seem to understand the basic facts about the world they live in; if a twenty year old customer buys Omnisphere today, guess what happens in ten years time - you have millions of NEW potential buyers of your software, who were ten years old, ten years ago. Secondly, who is going to be using Omnisphere in ten years time? 99% of current users? I somehow doubt it. The same applies to ALL VSTs - the vast majority will be superceded by something else in ten years time, and certainly in twenty years time. Yet Eric Persing actually tries to make out that if he allows endless used sales of his software, somehow the market will collapse and he won't make money. It's precisely because people CAN'T re-sell it once they've bought a used copy, that fewer people will buy it new in the first place.
You can't even trust the advice of the people on the forums there, because anybody who disobeys the 'party line' will be banned immediately, and all their posts will be deleted too. Imagine that you go there, wanting to hear unbiased opinion about a new VST that's just hit the market. Imagine that it actually has a big flaw, or the company who sells it have terrible customer care, but the 'clique' of saddoes who spend literally every hour on KVR, are like religious freaks, who worship the very ground that the developers walk on. You post up your opinion, that the company's customer service sucks, with evidence, and the 'clique' descend onto your thread and start attacking you. The so-called 'moderator' then comes in and bans you, and deletes the entire thread, so NOBODY ever finds out that company X should be avoided. No dissent is allowed. That's exactly how KVR operates. You can't trust ANY forum where ridiculous censorship like that operates.
Here's another example of a thread inhabited by the 'clique' of morons over at KVR.
KVR Spectrasonics Five Weeks to Transfer
I particularly laughed at this moronic statement from dgkenney:
The OP's transfer issues was a real problem. Eric, most graciously, admited such and said that his company is staffing up and looking at their process so that this is not the norm in the future. Why people around here think they have a right to "demand" further explanation or suggest that they are entitled to be enlightened as to the innerworkings of a dev's company is beyond me.
Talk about hero worship! So Eric "most graciously admitted" that his company took FIVE WEEKS to transfer a licence, but didn't explain WHY. In fact, he has NEVER explained WHY, not in any convincing way, at least. And no doubt the same thing is still happening, but the KVR censors will probably delete any more threads that unsatisfied customers write about Spectrasonics...
Here's an even more STUPID reply...
KVR Spectrasonics license support, this is getting ridicolus
It's clear that sorting transfers is not at the top of Spectrasonics list of priorities, and yes I can see that can be frustrating. On the other hand... has a situation ever been ultimately left unresolved or ignored? AFAIK all these problems do get sorted in the end. Not perfect, sure, but given that, it seems bizarre to me that anyone would avoid buying from the company based on this alone. Just allow plenty of time, and it'll get sorted.
What a prime idiot! "all these problems do get sorted in the end." Yes, about THREE MONTHS later. "Just allow plenty of time, and it'll get sorted."
I have never seen anything like this in my life - people actually defending a company that makes people wait THREE MONTHS to sell their OWN property. And these are the sort of cretins who 'police' the KVR forums for any dissent...
But wait, 'noiseboyuk' gets even worse - what a cretin:
Great post, Chris. It's been 2 years now since they released anything new that they actually get money from! The wonderful thing is they keep getting new customers cos they keep adding so much great new free stuff to the existing products.
Like you I've received excellent support. License transfers appear to be a bit of an anomaly, but they do resolve those things in the end - it's not ideal, but allowing time (ie a month or so) is the best advice to people who might want to sell.
"License transfers appear to be a bit of an anomaly"... what a joke. Understatement of the year. What an absolute moronic fanboy you are, 'noiseboyuk'...
